Black South African trusted domestic staff across south africa

Black South African experienced nannies and childcare you can rely on

Black South African full-service home help: cleaning, cooking, laundry and more

Trusted domestic staff across South Africa

We connect South African families with experienced, reliable and trustworthy domestic helpers, nannies, caregivers and household staff. Every candidate is interviewed, reference-checked and background-screened before we introduce them to your home.

Call 066 103 6914 Find domestic help

Vetted and reference-checkedEvery candidate screened before placement

1 500+ families matchedServing families across South Africa since 2019

Replacement supportIf the fit is wrong we shortlist again

Black South African Trusty Hands consultant interviewing a domestic worker candidate

Since 2019Based in Durban, serving nationwide

About Trusty Hands Domestic Helpers

Trusty Hands is a trusted South African domestic staffing agency based in Durban, KwaZulu-Natal. From our Durban base, we connect families, households and small businesses across all nine provinces with domestic professionals who have been interviewed in person, reference-checked and background-screened.

Inviting someone into your home is a decision that deserves care. We take the time to understand your household, your routine and the kind of person who will fit in, then we shortlist accordingly. We do not simply send a worker, we look for the right match.

Personal interviews with every candidate
References checked with previous employers
Background and identity screening
Matching on personality, language and household needs

More about us

1 500+

South African families matched

Placement service categories

Years placing domestic staff

3-7

Working days to placement

Our trusted domestic services across South Africa

Thirteen placement categories covering cleaning, childcare, elderly care, cooking, laundry, gardening and specialised support. Tell us what your household needs and we will match it.

Domestic Worker Placement

We match your household with a screened domestic worker who suits your routine, your home and your budget.

House Cleaning & Housekeeping

Regular or once-off cleaning help that keeps your home tidy, hygienic and comfortable without you lifting a mop.

Nannies & Childcare

Warm, patient nannies for newborns, toddlers and school-going children, from a few afternoons to full-time care.

Elderly Care & Companionship

Kind, dependable caregivers who support older family members with daily routines, mobility and company.

Live-In Domestic Helpers

Full household support from a helper who stays on the property, with clear duties and agreed time off.

Live-Out & Part-Time Helpers

Flexible help on the days you actually need it, from one morning a week to five full days.

View all services

Our simple three-step process

From your first call to the day your helper starts, the process stays clear and you stay in control of the decision.

Tell us what you need

A short call or WhatsApp covers the hours, duties, suburb and the kind of person who will suit your home. There is no charge and no obligation.

Meet your shortlist

We put forward screened candidates who match. You interview them yourself, ask your own questions and run a trial day if you want one.

Start with confidence

You choose, we help with the agreement and the start date, and we stay available afterwards. If the fit is wrong we shortlist again.

The Trusty Hands promise

Trusted hands. Better matches. Happier homes. Every placement is built on trust, safety, reliability and personal service, for the household and for the domestic worker.

Black South African nanny caring for children in a family home

Why South African families choose Trusty Hands

We are a South African agency based in Durban. We understand local communities, transport routes and what households across the country need from a trusted helper.

Thorough vetting. Interviews, references and background screening before anyone is introduced.
Personal matching. Personality, language and routine count as much as experience.
Flexible arrangements. Live-in, live-out, full-time or part-time.
Replacement support. If a placement does not settle, we shortlist again.
Honest communication. Clear fees, clear timelines, no runaround.
Fair treatment of workers. Respectful placements and guidance on fair pay.

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What South African families say

Feedback from households who found their helper through Trusty Hands.

“We needed a nanny for a four month old and were nervous about the whole idea. Trusty Hands sent three candidates, all of them properly checked. Nolwazi has been with us for two years now and our son adores her.”

Priya N.Umhlanga

“I called on a Tuesday and had two interviews arranged by Thursday. The helper we chose still works for us three days a week. Straightforward, no runaround.”

Dean M.Westville

“My mother refused to move into a home. The caregiver they placed comes in every weekday, cooks her lunch and keeps her company. It gave our whole family peace of mind.”

Sandra K.Kloof

“Our first placement did not work out and they replaced her without any argument. That is what convinced me they are serious about the service.”

Thabo D.Ballito

Questions South African families ask

A few of the things clients want to know before they call.

Most placements are filled within three to seven working days. If you need someone urgently, call us and we will work through candidates who are immediately available.

Every candidate is interviewed in person, reference-checked with previous employers and background-screened. We confirm identity documents and work eligibility before anyone is put forward.

Yes. A once-off placement fee applies when you take on a helper we introduce. There is no charge for the consultation, the shortlist or the interviews, and the fee is confirmed in writing before you commit.

We provide replacement support in line with our placement policy. Tell us what went wrong, and we shortlist again at no additional placement fee within the covered period.

Always. We shortlist and arrange the meetings, you make the decision. Nobody starts in your home before you have met them.

Yes. Live-in placements are one of our most requested services. We help you set out the duties, hours, rest days and accommodation before the placement starts.

See all questions

Request your free consultation

Fill in the form and we will call you back within one working day, or phone 066 103 6914 for an urgent placement.

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Tell us about your household

We reply within one working day. For urgent placements call 066 103 6914.

Black South African family with a Trusty Hands domestic helper

Find the right help. Find peace of mind.

Call or WhatsApp Trusty Hands for a free, no-obligation consultation. Tell us what your household needs and we will start shortlisting today.

Call 066 103 6914 WhatsApp us Request a helper

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