Trusted people. Reliable help. Peace of mind. A South African placement agency based in Durban and serving families nationwide.
Trusty Hands Domestic Helpers is a trusted South African domestic staffing agency based in Durban, KwaZulu-Natal. We connect families across the country with reliable domestic workers, nannies, caregivers, housekeepers, live-in helpers and live-out helpers.
The business is built around one simple principle: people deserve reliable help they can trust. Finding the right domestic worker takes time most families do not have, so we handle the screening and the matching, and you make the final call.
Since 2019 we have matched more than 1 500 South African families with domestic helpers. Whether a household needs a cleaner twice a week, a full-time live-in helper, a caring nanny, an elderly companion, a gardener or a cook, our role stays the same: understand the requirement, then find the person who fits it.
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To make finding dependable domestic assistance simple, safe and stress-free. We connect clients with trustworthy professionals, screen thoroughly, match on individual requirements, promote dignity and respect, and build long-term relationships between households and domestic workers.
To become one of South Africa's most trusted domestic worker placement agencies, where families access carefully screened help easily and domestic workers find suitable, respectful employment.
Seven principles that decide how we work with clients and with the people we place.
Trust is the foundation of every placement we make, for the household and for the worker.
We are honest and transparent about fees, timelines and what a candidate can and cannot do.
We take the safety of families, children, elderly relatives and property seriously at every stage.
We place people who show up, on time, and who do what they agreed to do.
Every client and every domestic worker is treated with dignity.
Childcare, elderly care and special needs support call for patience and genuine care.
Nobody reaches your shortlist without passing every stage below.
Every candidate is interviewed in person. We talk about experience, availability, transport and the kind of household they work best in.
We phone previous employers and ask direct questions about reliability, honesty and how the placement ended.
Identity documents and work eligibility are confirmed, and criminal background screening is carried out.
We assess practical ability against the specific position, from ironing standards to infant care.
Language, personality, family requirements and values decide the final shortlist.
A placement only works when both sides are treated properly. We are as careful with the people we place as we are with the families who hire them.
Call or WhatsApp Trusty Hands for a free, no-obligation consultation. Tell us what your household needs and we will start shortlisting today.